The Public Affairs Department conceptualise, plan, develop and implement the public information and communication strategies of the Trust as well as prepare and edit press releases and other public information materials and act as spokes person for the Trust. Focusing on these will put the Public Affairs and Customer Service Division in a better position to promote public awareness and understanding of the scheme and enhance the corporate imaged of the Trust.

Terms of Reference

The functions of this department are:

• To promote public awareness and understanding of the scheme
• To establish and maintain a strong and favourable corprorate image for the Trust
• To manage the design, development, and execution of all Trust communications programs, including audio-visual productions, advertising, photographic services and speeches
• To manage and oversee the Trust's corporate policies and programs, and manage internal and external programs and evenst