The department processes and pays benefits in compliance with the NATIONAL SOCIAL SECURITY AND INSURANCE TRUST ACT NO. 5 2001.    

Terms of Reference  

The main goal of this department is to efficiently deliver prompt and accurate benefits payments to our esteemed members who qualify for Social Security Benefits

Specifically, the Department:  

• Assesses and pay Social Security benefits and Government Pensions-in payment accurately, securely and promptly
• Gives advice and information about Social Security Benefits, particularly making sure that those who are entitled to, but not claiming benefits can get all help they need to make their claims
• Prevents and detects benefits fraud, prosecute officials and recover any benefit paid incorrectly
• Handles Medical Board reviews and Appeals speedily  
• Maintains the pension database and makes necessary adjustments, ensure accurate payments  

The department consists of 3(three) units namely:   

• Payroll Unit
• Investigations and Monitoring Unit
• Claims Processing Unit

 Terms of Reference  

• Payroll Unit

Terms of Reference    

• Investigations and Monitoring Unit

Terms of  Reference